Wattime
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Support

Answers to the most common questions. Can’t find yours? Write to us — a real person replies.

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How to

Restore purchases

Open Wattime, go to Settings and tap Restore purchases. Make sure you are signed in with the same Apple Account you used to buy Pro.

Manage or cancel your subscription

Open the Settings app on your iPhone, tap your name, then Subscriptions and Wattime. You can also manage subscriptions on the App Store. Cancel at least 24 hours before renewal to avoid being charged; Pro stays active until the end of the period.

Change country, zone or tariff

In Wattime, go to Settings and choose your country, zone and tariff. There you can also choose whether to include taxes, change the unit and set your own cheap and expensive thresholds.

Why do notifications sometimes arrive late?

iOS decides when apps can refresh in the background, so an alert may arrive later than expected. To keep it on time: open Wattime now and then, keep a Wattime widget on your Home Screen, allow notifications for Wattime and check that no Focus mode is silencing it. Low Power Mode also delays background refresh.

Frequently asked questions

When are tomorrow’s prices published?

Most European markets publish tomorrow’s prices in the early afternoon. Spain’s official PVPC arrives in the evening (around 20:15), Octopus Agile in the late afternoon and the Tempo colour in the late morning. Wattime shows them as soon as they are available.

Why is my price different from my bill?

Your bill also includes standing charges, and outside Spain’s PVPC, Agile and Tempo your supplier adds its margin and network fees. Wattime is best for comparing hours: the cheapest hour on the chart is the cheapest one on your bill too.

The widget doesn’t update

Widgets are refreshed by iOS. Open Wattime once to download the latest prices; the widget already contains every slot of the day and moves on by itself.

Is my data shared with anyone?

No. Wattime collects no personal data. Read the privacy policy.

Data sources and attribution

Wattime uses public electricity price data. Thank you to everyone who publishes it:

Energy-Charts.info data is used under the CC BY 4.0 licence. Wattime is independent and not affiliated with any of these organisations. Prices are for information only; your bill is what counts.

dpappssupport@gmail.com